Return Policy

Thank you for your purchase. We hope that you are happy with it. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns/Refund Date Request

All return requests must be made within ten (10) days of the purchase date.

Return Policies by Product Type

We have a unique return policy for each product type. Please read each of the sections below. Thank you.

Return Policy for Video Products Purchased on Our Site

Video products purchased on our website (i.e., workout videos, online courses, etc) do not need to be mailed back to us. Simply contact us on our Contact page or via email at info@melioguide.com within 10 days of purchase and indicate that you want a refund.

Please provide your name and email address when you contact us. Indicate whether you want a full refund or want an exchange for a similarly priced item on our website.

Return Policy for Books Purchased on Amazon

Our print and Kindle books are sold on Amazon. You will need to request a return and refund at the Amazon site you used for the purchase of the item. We cannot process refunds of products purchased on Amazon.

Return Policy for Purchase of Third Party Products

If you want a refund or service of third party items referenced on our site, please contact the vendor you purchased the item from.

Return Policy for Coaching Sessions

We do not provide refunds for coaching services that have been delivered to you.

Questions?

If you have any questions concerning our return and refund policy, please contact us at:

613-690-6306
info@melioguide.com
meloguide.com/contact/